07985 211579 hello@horizonva.co.uk

FAQs

What is a Virtual Assistant?
A Virtual Assistant or VA is a self-employed business owner who can provide professional administrative, technical or social assistance to clients from a remote base.
How do I know if a VA is right for me?

If you are getting snowed under by your to-do list, feel happy about delegating and would like to free up some of your own time: a VA could be the answer. If you’re unsure about which tasks to delegate please get in touch to find out how I can help.

Do you only work with established companies?
We work with everyone and anyone, from start-ups to established businesses and Non-Exec Directors.
Are you Insured?
Yes, Horizon VA is insured for Public Liability and Professional Indemnity.
What if I only need a few hours support each month?
Horizon VA offers work on an ad-hoc / pay as you go basis, in addition to retainer packages.
What is the turnaround time for tasks?

This is discussed and agreed with clients before any tasks are started.

How do you keep track of the hours worked?
Time is tracked using software and a detailed timesheet will be enclosed with your invoice.
How do you communicate?

We can communicate via telephone, email, or even video conference.

Can you offer a different number of hours to the ones listed?

Horizon VA offers a range of packages and we can tailor any package to suit client needs. Please get in touch to find out.

How do I pay?
Payment is made via BACs.
How do I get started?

We offer a Free 30 Minute initial consultation. It’s important to us that we are a good match and that you are making a decision that feels right for you and your business.